We will review our enquiry service to reflect the increased demand we are facing and to ensure we can best meet the needs of those approaching us for support.
Having been unable to achieve the objective during the pandemic we are committed to implementing an updated package of support for children and young people with mental health issues.
We will support our staff to adapt to a new hybrid working strategy that allows them to benefit from greater flexibility in how and where they work.
We will host a national Provincial Grand Almoner conference for our regionally-based volunteers, bringing them together to offer support and guidance, share experiences and learn from one another.
We will develop a donor engagement strategy that will recognise how highly we value our donors, help us to understand their motivations and preferences, and build long-term trust between us.
We will create a fundraising toolkit for our fundraisers that equips them with the skills, guidance and best practice to help maximise returns from their fundraising activities.
We will work closely with the United Grand Lodge of England to deliver a shared vision for how the MCF can support those in need and promote the many positive aspects of Freemasonry.
We will bring our teams closer together and increase shared understanding of each other’s activities through the development of departmental Communication Champions across the charity.
We will enhance our relationships with Provincial charity representatives and develop more regular contact and long-term relationships with local charities that we support.
We will review our application process for charities to ensure we have efficient systems in place in order to shorten the application process timeframe and ensure greater impact.